Platform security hub

PlayStation account security

PlayStation accounts are targeted because they hold games, payment methods, and — for many players — years of progress. This page lists the official domains, the two-factor options, the recovery path, and the scams that most often cost PlayStation players their accounts.

Quick security checklist

  1. Enable two-factor authentication. PlayStation supports 2-step verification via authenticator app or text message, plus passkey sign-in.
  2. Only trust the official domains below for sign-in and support.
  3. Save the recovery path before you need it — recovery is fastest when you already know the official process.
  4. Learn the common scams listed below so you recognise them before they cost you the account.

Official domains

Only trust these domains for PlayStation sign-in and support. Lookalike domains are a common phishing trick.

playstation.com

Two-factor authentication

Supported — PlayStation supports 2-step verification via authenticator app or text message, plus passkey sign-in.

Account recovery

If your account is stolen, follow our verified, step-by-step guide:

PlayStation account recovery guide →

Official links

Account recovery ↗2-step verification ↗Sign in ↗

Known scam patterns

Frequently asked

How do I avoid PlayStation phishing scams?
Only sign in on the official domains listed above. PlayStation will never ask for your password or two-factor codes over chat, email or DM. Any message claiming your account is "limited" or "deactivated" with a login link is phishing.
Is my PlayStation account at risk?
Account-takeover risk is highest when two-factor authentication is off, when you reuse a password, or when you click a fake login link. The single highest-impact fix is enabling 2FA and using a unique password.
What do I do if my PlayStation account is hacked?
Secure your email first, then follow the official PlayStation recovery guide. Never pay a third party to recover it — recovery is always free through PlayStation support.

Reviewed for accuracy; always confirm on the official PlayStation site. Capabilities not listed are not asserted here.